What’s has wings but cannot fly, and can weather the storm of a pandemic?
The Youngstown State University Penguins.
Long-standing Tickets.com partner, Youngstown State University (YSU) upgraded to ProVenue® and MyProVenue™ just prior to the start of the COVID-19 pandemic. At the box office, YSU suspended in-person sales and implemented QR codes to reduce crowding on game days. By prompting Penguin fans and students to access MyProVenue for purchases and managing their tickets, the box office team was able to drive more operations online and reduce their on-site staff.
“We are pleased to continue our partnership with Tickets.com. Upgrading to ProVenue has already proven to be the right choice. There has been a steady increase in our online football and basketball sales. The Tickets.com staff has always been available to assist with remote training,” said Ron Strollo, Executive Director of Intercollegiate Athletics, Youngstown State University.
Currently, YSU is utilizing the Zebra hand-held scanners powered by Alfred, the all-in-one access control solution from Tickets.com. Zebra technologies provide a cost-effective hand-held ticket scanning solution for the ultimate on-site efficiency.
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